Privacy Policy

At Dizzopet Private Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you access or use our website and services.

Introduction
Dizzopet Private Limited, having its registered office at [Your Address], manages and operates the website https://dizzopet.in (the “Platform”). Through this Platform, we facilitate the sale of pet products and accessories (“Products”) to users (“User” or “Users” or “you” or “your”).

This Privacy Policy outlines:
The types of information we collect when you access or use our website.
How we collect, use, maintain, and protect your information.
By using our Platform, you agree to the terms outlined in this Privacy Policy.

Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will be reflected in the “Last Updated” date. Continued use of the Platform after changes means you accept the revised Privacy Policy.

Definitions
“Account” – A unique account created voluntarily by you to access our services.
“Website” – https://dizzopet.in  
“Cookies” – Small data files used to improve your browsing experience and personalize content.
“Device” – Any electronic device used to access our Platform.
“Personal Data” – Any information that can identify an individual, such as name, email, and address.
“Usage Data” – Data collected automatically from your interactions with our Platform.

Collection of Data
Types of Data Collected
Personal Data

We collect personally identifiable information such as:
Name, email address, phone number, and shipping/billing address.
Pet details provided by you.
Information shared through customer chats or interactions.
Data provided during bookings (e.g., spa services) and product purchases.

Financial Data
If you make a purchase, we may collect payment-related details such as:

Credit/Debit card information, UPI, or net banking details.
Billing and shipping addresses.
Dizzopet does not store payment information but relies on secure third-party payment processors.

Social Media Data
If you link your social media account (Facebook, Instagram, Twitter, etc.) to our Platform, we may collect:

Name, username, email, profile picture, and other public data.
Contact details of those you invite to use the Platform.

Location Data
We may collect your location information if you allow access through your device settings.

Push Notifications & Device Data
We may send push notifications for order updates and promotional content.
We may collect device-related details like operating system, network provider, and IP address.
Data from Surveys, Contests & Giveaways
We may collect personal information when you participate in contests, giveaways, or surveys.

Usage Data
We collect information such as:
Your device’s IP address, browser type, and version.
Pages visited on our Platform and time spent on them.
Mobile device information when accessing our services via app or browser.

How We Use Your Data
We use collected data to: 
Create & Manage Your Account – To provide seamless access to our services.
Process Transactions – To fulfill orders, process payments, and issue refunds.
Communicate with You – For order confirmations, promotions, and customer support.
Enhance Your Experience – To personalize recommendations and improve our services.
Ensure Security – To prevent fraud, unauthorized access, and ensure safe transactions.
Analyze Trends – To evaluate our business performance and improve marketing strategies.

Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

Sharing of Your Data
Legal Compliance & Protection
We may disclose your information:

To comply with legal obligations.
To enforce policies or respond to legal requests.
Third-Party Service Providers
We may share your data with trusted third-party partners, including:

Payment processors.
Marketing & analytics service providers.
Logistics & delivery partners.
Marketing & Advertising
We may use collected data for targeted advertising, unless you opt out.

Children’s Privacy
Our Platform is not intended for individuals under 18 years old. We do not knowingly collect data from minors.

Cookies & Tracking Technologies
We use cookies and other tracking technologies to:
Enhance your shopping experience.
Improve website performance.
Deliver personalized content and ads.
You can manage cookie settings through your browser. However, disabling cookies may affect website functionality.

Your Rights & Data Control
You have the right to:
Access, Update, or Delete Your Data – You can manage your account settings or contact us for modifications.
Opt-Out of Communications – You may unsubscribe from promotional emails at any time.
Disable Tracking – Adjust your browser settings to block tracking technologies.
Account Termination
You can delete your account by contacting us. Some data may be retained to comply with legal obligations.

Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or loss.

Consent
By using the Platform and providing your data, you consent to the collection, storage, and use of your information as outlined in this Privacy Policy.

Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: dizzopet@gmail.com

Thank you for trusting Dizzopet!